PRIVACY POLICY:
Your privacy is a priority and we strive to protect any personal information you provide to us.
Our procedures and policies adhere to the highest standards in the collection, use, disclosure and retention of your personal information.
As with all of us, your privacy is important to you. Your personal information, which is any information about you as an individual that identifies you (for example, name, home address, personal email address, home phone number or personal cell phone number), will only be used to serve you and provide you with products and services that you have authorized. We will only ask you for information that is necessary to process your order or provide the authorized services.
Soccer Sport Fitness takes every precaution to ensure your safe browsing experience. However, we cannot guarantee the security of any external sites that you access through our site.
Please note that we may change this privacy policy at any time without notice, and we encourage you to review it periodically.
INFORMATION COLLECTED:
We limit our collection of personal information to the purposes for which it is intended. Your knowledge and consent (which may be given expressly or impliedly by your conduct) are required for the collection, use and disclosure of your personal information.
USE OF INFORMATION:
We use and disclose personal information only for the purposes for which it was collected or with your consent, or as permitted by law.
ACCURACY OF PERSONAL INFORMATION:
We take reasonable steps to ensure that personal information is current and accurate at the time of use or disclosure. You are encouraged to inform us of any changes to your profile or to promptly report any errors that have occurred. You may do so by contacting Soccer Sport Fitness either by email or by mail, addressed to Soccer Sport Fitness, 130-3679 de l'Hêtrière, St-Augustin-de-Desmaures, QC, G3A 1X1 or by phone at: (418)-872-4445.
PROTECTION OF INFORMATION:
We maintain several safeguards to ensure that your information is protected to the best of our ability. Some of these safeguards include restricted access, passwords, encryption, and employee training according to industry standard security measures.
Unfortunately, as with any use of the Internet, despite our best efforts, there is always the risk that a third party may illegally intercept transmissions. Therefore, we cannot guarantee the complete security of any information you transmit, and please be aware that you transmit all such information at your own risk.
SECURITY:
PROTECTION OF PERSONAL INFORMATION:
Our customers' personal information is confidential and no information is disclosed or sold to third parties except as specified in our privacy policy.
PAYMENT SECURITY:
At Soccer Sport Fitness, your purchases are safe and secure. Our online store is secure and complies with PCI DSS Level 1, the highest standard in the industry. All of your confidential or credit card information is protected. We do not store or have access to your credit card information in our systems, payments are handled entirely by the secure Shopify transactional platform.
We accept the following payment methods:
- Cash in store only.
- Interac
- Visa
- Mastercard.
- Paypal.
- Shop Pay
- Apple Pay
- Google Pay
- Amex
- Discover
- Soccer Sport Fitness gift certificates.
We do not accept any other payment methods other than those listed above.
IMPORTANT: Your billing information (name, address, and zip code) must match the information on your credit card statement. We use this information to verify the authenticity of the transaction and payment.
PROBLEMS DURING PAYMENT:
- Make sure the information entered is accurate; card type, card number, expiration date, billing address.
- Contact your issuingbank to find out the status of your transactions and your available balance.
- Contact our customer service for any other problem at 418-872-4445.
SALES TAXES:
Federal and provincial laws governing the taxation of goods and services require the collection of all applicable taxes. Soccer Sport Fitness, as an exemplary corporate citizen, will collect any sales tax due according to applicable provincial and federal laws. Where required by law, shipping charges are also taxable. In the case of a refund, the amount of taxes paid on the items will also be refunded. However, please note that taxes paid on shipping charges are not refundable.
PERSONS RESPONSIBLE FOR FOLLOWING THIS POLICY:
All Soccer Sport Fitness employees are responsible for the policy and best practices of our physical and electronic stores with respect to the management of personal information. However, it is important to us that you have a readily identifiable contact person to communicate with on this matter, if necessary. Please use the email address client@soccersportfitness.ca if you have any questions about our policies and procedures.
COMPLAINTS OR REQUESTS RELATING TO THE IMPLEMENTATION OF THIS POLICY:
We strive to serve you to the best of our ability and ensure a pleasant experience. If you have any questions about this Privacy Policy or our privacy practices in general, if you wish to correct any personal information, or if you do not wish to receive communications from us, you may contact us directly.
Mailing Address:
Soccer Sport Fitness Inc.
130-3679, rue de l'Hêtrière, Saint-Augustin-de-Desmaures, QC, G3A 1X1
Phone : 418-872-4445
Email : client@soccersportfitness.ca